• +254 707 124 360
  • Wevarsity Plaza, Kakamega

FAQ

Frequently Asked Questions

Members can withdraw money from their accounts from the counter or through mobile banking by dialing *879#, or our mobile banking app available on the google appstore for android phone users and also through the ATM through our sacco link Visa ATM card.
Yes you can deposit money or repay your loan through our Safaricom MPesa paybill No and input Ordniary savings to deposit to your account or the name of the loan you are repaying to as the account number.
You can check all your accounts statuses, loan status and the people you have guaranteed by login in the mebers portal from the link above, Or at our enquiry desk at the Sacco.
Depending on the financial performance of the Sacco within a financial year, the sacco has managed to pay dividents to members in the previous years and looks continue inthe years to come.
Submit a complete filled member registration form and a proof of payment of the membership registration amount, this therefore allows you to be registered in the system as a member and consequently registered to all other related services where interested. This process will take less one hour to complete.We are in the process of developing a fully implimented online registration.
Yes you can easily apply for your salary advance and super salary advance through mobile using our mobile banking application or USSD code.
We do not anticipate that you will ever find reason to exit the sacco, however, in the most unlikey event that this happens you will receive a refund of all your deposits 60 working days from the date you submit your fully silled and signed withdrawal form. The capital shares and plaza shares are not refundable but can be transfered to another member of your choice, this will be effected 60 working days from date of such notification. The above is subject to availability of funds.
Yes, howevwer, We have different types of loans, long term loans are scheduled within a given period of the year while most of the short term loans are available all the year round.

We will always revert in record turn around times, keep talking to us.